Ride the crest of the digital wave

Mr Sayam says that TKC is in the process of being accepted into the SET, with its submission proposal already approved.

After nearly two decades of experience in telecommunications and ICT services, Turnkey Communication Services (TKC) is now pushing for further growth through digital solutions as the sector flourishes.

The company plans to list on the Thailand Stock Exchange (SET) early next year to support its business with smart solutions in line with the new economy.

“Over the next three years, in addition to telecommunications and ICT services, we will focus on delivering all kinds of digital solutions, particularly in the areas of healthcare, education, logistics and even a credit platform,” said Sayam Tiewtranon, CEO and Managing Director of TKC.

“We are transforming our business to become a provider of intelligent digital solutions.”

TKC is a consultant and manager of ICT solutions and services as well as modern communication technology.

TECHNICAL STRENGTH

The 49-year-old managing director attributes the company’s success to a team of engineers who make up 70% of the 500 employees.

“They are tech savvy, experienced, trained and have advanced certificates in their field,” he said.

This strength is a key factor that builds customer trust and satisfaction with our services, especially for technical development, service quality and cost control, said Mr. Sayam.

These engineers help customers control the cost of system design, configuration, and network maintenance.

The company has always signed partnership agreements in the form of framework agreements with global network providers, which underscores its strong relationship with global players, he said.

Partnering with the global players also helps TKC keep pace with new technological developments and business opportunities, said Mr. Sayam.

DIGITAL WAVE

“We don’t do business every day. We are looking at the peak of the digital wave and we are prepared for it, ”he said.

There are still many opportunities to add business value to 5G technology development, Sayam said.

According to a joint forecast by the Office of the National Digital Economy and Society Commission, Time Consulting and Huawei, the 5G-based economy will reach 2.3 trillion baht by 2035, which is 10% of GDP – an increase of 2.3% in GDP Year 2021.

According to the study, the ultra-fast broadband ecosystem should create opportunities and an added value of at least 1.6 trillion baht for the industrial sector by 2035 and reduce the costs of the public sector by at least 400 billion baht per year.

Thailand has set up 20,000 5G stations and reached 4.3 million 5G users, which is 2.5 times the total number of 5G users in other ASEAN countries.

Mr Sayam said the demand for digital and network infrastructure will increase during the recovery period from Covid-19, and there is a need for 5G for in-building connectivity and to develop the new phase of government data center and cloud service (GDCC).

In Bangkok, at least 700 buildings are being targeted by mobile network operators for 5G connections within buildings in order to increase their network capacity in order to meet the increasing demand. It costs 3-5 million baht for such an arrangement per building.

“Each new generation of technology leads to innovative business ecosystems and investments, especially from 2G cellular networks to 3G, 4G and 5G,” he said, noting that the adoption of 5G technology in the country is still in its infancy.

In contrast to the 3G or 4G network expansion, the 5G network requires intensive investments and a specific area focus that corresponds to market demand and economic development, such as large cities, business districts, industrial areas and the eastern economic corridor, said Sayam.

Digital solutions and platforms are expected to thrive in line with more 5G use cases, particularly smart factories, smart education, smart hospitals, big data, and cybersecurity.

“In remote villages, tele-education and telemedicine are vital,” he said.

Cybersecurity is another important front as it protects critical information for the government as well as the financial, transportation, energy and health sectors.

“We are confident that we can take the lead in building cybersecurity services,” said Sayam.

“The company is also committed to cybersecurity skills training through working with local and international partners.”

EXPONENTIAL GROWTH

TKC was founded in 2002 and gained in importance when, through its main partner, it carried out a Code Division Multiple Access (CDMA) network expansion project for CAT Telecom. Mr. Sayam had technical experience working at Motorola USA, including handling CDMA technology.

CAT Telecom and the Hutchison Group have established the Hutch joint venture to provide marketing services for their cellular phone service with CDMA 1X technology.

TKC was responsible for expanding the CDMA site nationwide, with the exception of 25 Central Plains provinces, where the task was taken over by Hutch.

“TKC grew exponentially in the years following this project as CDMA technology was new to the country’s telecommunications sector,” he said.

TKC also worked with SK Telesys, a subsidiary of Korean telecommunications giant SK Telecom, to handle various engineering tasks, such as optimizing the radio frequency.

The CDMA project with CAT Telecom marked the beginning of a journey for the company in dealing with government projects.

Since then, TKC has been working on network expansion for various private mobile phone providers.

The company also works for the telecommunications regulator on the coordination and testing of cellular networks and on monitoring the quality of network services.

“Telecommunications regulator servicing complements our business ecosystem, which consists of four major customers: state-owned companies, private operators, regulators and cellular operators,” said Sayam.

Each auction of spectrum licenses has also resulted in exponential growth in the company’s revenue, he said.

“Confidence in our service quality and cost control are key factors in helping the company grow,” said Sayam.

TKC also extended its reach to cloud systems that support the GDCC and data centers.

“The demand for cloud services and data centers has skyrocketed during the pandemic. This is not just a new normal, but from now on an ‘everyday’ normal,” he said.

Thanks to business partners and relationships, TKC quickly learned of possible technology trends and embarked on a new journey faster than the competition, said Sayam.

“Our core strength lies in responding to customer needs with products and services in a timely manner and delivering that at an attractive price,” he said.

IPO on the cards

TKC is in the process of being accepted into the SET and its submission proposal has already been approved.

The company’s initial public offering includes 78 million shares, each with a face value of one baht. TKC wants to be included in the list in early 2022.

TKC posted total sales of 3 billion baht in 2020, of which 20% from telecommunication services, 20% from data communication services, 30% from public security services, 10% from maintenance services and the rest from other services.

“I’ve always believed that TKC could become a public company, which underscores our sustainable growth potential,” said Sayam.

“The move will fuel our development of intelligent solutions in the new economy.”

The company develops digital business solutions, radio frequency planning, switching centers and other outsourced managed services as well as turnkey services for equipment outsourcing, installation and maintenance.

In relation to ICT services, the company operates as a consultant, designer, developer, distributor and installer of computer network equipment, data communication systems, project management, system maintenance and communication.

Sayam says the company is ISO 9001: 2015 certified for telecommunications and data communications engineering services, which ensures efficient work systems that can respond to customer needs.

The company’s four core services include: telecommunications, public safety, corporate services, and managed service.

For telecommunications, the company takes on network design, installation, drive tests, coordination and optimization of cellular networks, network maintenance, sales of devices, design and installation of transmitter masts and transmission networks as well as the assignment of engineers for the support and operation of cellular networks.

The company’s public security services include web intelligence, call record analysis, big data, systems monitoring, and cybersecurity.

Business services include Internet of Things, broadband, data centers, cloud and smart city platforms, while managed services cover telecommunications, IT and public safety operations.


BIO DATA

Sayam Tiewtranon, Chief Executive and Managing Director of TKC

EDUCATION

  • Master in Business Administration, Johnson & Wales University, USA
  • Master in Telecommunication Computer Network, The George Washington University, USA
  • Bachelor in Electrical Engineering, Boston University, USA

TRAINING PROGRAMS

  • Financial Statements for Directors (FSD) 2015, Thai Institute of Directors Association
  • Director Certification Program (DCP) 2014, Thai Institute of Directors Association
  • Director Accreditation Program (DAP) 2014, Thai Institute of Directors Association

WORK EXPERIENCE

  • June 28, 2021 – today: Director, Chief Executive and Managing Director, Turnkey Communication Services Plc
  • 2005 – June 27, 2021: Director, Chief Executive and Managing Director, Turnkey Communication Services Co, Ltd (prior to registering as a public company)
  • 2019 – present: Director, Paradigm Technology Service Company Ltd
  • 2016 – present: Director, IBS Corporation Ltd
  • 1996 – present: Director, Srithai Cleaning Service Co, Ltd

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